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FLO coaching (“us”, “we”, or “our”) operates this website (the “Service”).
This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
Effective date: 15 March 2022
Last update: 15 July 2023
Information Collection and Use
Types of Data Collected
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include but is not limited to
- Email address
- First and last name
- Phone number
- Answers on questionnaire
- Cookies and usage data
We may also collect information on how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
Tracking & Cookies Data
Cookies are files with a small amount of data that may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
For more information on how to control cookies, check your browser or device’s settings for how you can control or reject cookies, or visit the following links:
Examples of Cookies we use:
- Session Cookies. We use Session Cookies to operate our Service.
- Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
- Security Cookies. We use Security Cookies for security purposes.
Use of Data
FLO Coaching uses the collected data for various purposes:
- To provide and maintain the Service
- To notify you about changes to our Service
- To allow you to participate in interactive features of our Service when you choose to do so
- To provide customer care and support
- To provide analysis or valuable information so that we can improve the Service
- To monitor the usage of the Service
- To detect, prevent and address technical issues
Transfer of Data
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction.
If you are located outside the European Union and choose to provide information to us, please note that we transfer the data, including Personal Data, to the European Union and process it there.
Disclosure of data
FLO Coaching may disclose your Personal Data in the good faith belief that such action is necessary to:
- To comply with a legal obligation
- To protect and defend the rights or property of FLO Coaching
- To prevent or investigate possible wrongdoing in connection with the Service
- To protect the personal safety of users of the Service or the public
- To protect against legal liability
Security of data
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
We may use third-party Service Providers to monitor and analyze the use of our Service.
Google Analytics: Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page.
We may use third-party Service Providers to send emails as part of our Service.
Active Campaign: ActiveCampaign is a marketing and sales automation platform, including CRM, that helps us to meaningfully connect and engage with our customers. ActiveCampaign’s platform enables us to create optimized customer experiences by automating many behind the scenes processes and communicating with our customers across channels with personalized, intelligence-driven messages. ActiveCampaign collects cookies to see which features are most popular, counting visitors to a page, improving their services, keeping their services secure and providing a better user experience. ActiveCampaign logs information about the type of browser you use, access times, pages viewed, IP address, your general location and the page you visited before navigating to our website. Also, they collect information about the device you use to visit our website, including the hardware model, operating system and version, unique device identifiers and mobile network information. Cookies, web beacons and electronic images are used to count visits and understand usage and campaign effectiveness.
Links to other sites
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Our Service does not address anyone under the age of 18 (“Children”).
We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
As a data subject, the GDPR provides you with certain rights concerning your personal data:
- The right to be informed on what personal data is being used and for what;
- The right of access to personal data that you’ve shared with us;
- The right to rectification of incomplete or incorrect personal data;
- The right to erasure if the purpose of personal data processing has been fulfilled;
- The right to the restriction of processing when you’re exercising other rights, for example when a court case is in progress;
- The right to object to processing of your personal data;
- The right to data portability.
If there is a dispute, we prefer to resolve it mutually. If we are unable to find a solution together, you can submit a complaint to the supervisor. The Dutch supervisor is the ‘Autoriteit Persoonsgegevens’.
Please note that we do not promote the (illegal) consumption of a psychoactive substance, or supply a psychoactive substance. We are not providing official medical care or advice.